Shipping policy

Shipping Policy

Thank you for visiting our store.

All products available in our shop are NaplesSoap. No physical products are shipped.

Digital Delivery

Once your payment is successfully completed, your purchased video tutorial will be delivered digitally. You will receive:

  • Immediate access to the video content after checkout
  • A confirmation email with access details or download instructions

No Physical Shipment

Because we sell digital products only:

  • No physical item will be delivered
  • No shipping charges apply
  • No delivery address is required
  • No tracking information will be issued

Access Problems

If you have trouble accessing your purchased video tutorial, please contact us through our store contact page. We will help resolve the issue as quickly as possible.

Customer Responsibility

Please make sure your email address is entered correctly during checkout. If you do not receive your access email, please check your spam or junk folder.

Support

For any questions regarding your purchase or access to digital content, please contact us and we will be happy to assist.